Remote Desktop Connection is also known by several names which were previously Microsoft Terminal Services client, mstsc, remote desktop, or client. In IT terms, we call it Remote Desktop or RDP. It is one of the Microsoft Windows components which allows users to control remote computers or virtual machines via a network connection. To access a remote connection, both devices must be connected to the same network or to the Internet. Once connected, users can access and control other systems. You have unlimited control over the mouse, keyboard, or basically the entire computer.
Remote desktops are primarily used by IT professionals, customer service representatives, managed service providers, or SMBs. In most organizations, users use RDP to access client computers for remote work. During RDP, sometimes you will see an error unable to connect to error code 0x104. This article will teach you how to fix RDP error code 0x104 on Windows 10.
Fix RDP Error Code 0x104:
After encountering Remote Desktop error code 0x104 on Windows 10, follow the suggested solutions one by one.
Turn on Network Discovery:
Open the Run command by pressing Windows + R, typing the following command, and pressing Enter.
Control / Give Name Microsoft.NetworkAndSharingCenter
This command opens the network and sharing center.
On the left under Network and Sharing Center, click Change advanced sharing settings.
Now you can see the change sharing options for various network profiles.
Select the account for which you want to enable network discovery. Expand the account and select the Enable network discovery checkbox under Network Discovery.
Click Save Changes and close Sharing Center. Reboot the system once and check if you have access to the remote desktop or not.
Enable Remote Desktop Protocol:
Once you get this error the first thing to do is to check if RDP is enabled on your computer or not.
Open the run command by pressing Windows + R, typing SystemPropertiesRemote.exe, and pressing Enter.
Under Remote Desktop, click the Remote tab. Select an option and decide who can connect.
Select Allow remote connections to this computer and then select Only allow connections from computers running Remote Desktop with network-level authentication.
Open run command by pressing Windows + R and type SystemPropertiesRemote.exe and hit enter.
Click on the Remote Tab, Under Remote Desktop Choose an option, and then specify who can connect.
Choose Allow Remote connections to this computer and check to Allow Connections only from computers running Remote Desktop with Network Level Authentication.
Allow RDP through your Software Firewall:
If RDP is not enabled through your firewall, you may see this error. Check if your RDP is enabled in your software firewall.
Open the control panel and go to System and Security.
Go to Allow applications via Windows Firewall under Windows Defender Firewall.
Now find Remote Desktop and check the box to enable it for public and private networks.
Change the DNS server settings:
If you’re still getting the same error after following the resolution steps above, it’s probably a network issue. So changing the DNS server settings can solve this problem.