Grove HR was created with people, not procedures, as its top priority. With minimal assistance from your hiring team, this feature-rich, mobile-friendly software can construct customized, simple-to-follow onboarding processes for new hires.
Make unique hiring checklists or utilize templates designed for specific staff categories. Assign tasks to your team members, whether they are new hires or current employees, to make sure the onboarding process goes smoothly and effectively. To keep current in real-time, user data is immediately synced with employee profiles and records.
A successful onboarding process depends on having excellent user onboarding tools. According to Wyzowl, 63% of users now consider a company’s user onboarding procedure before making a purchase. User onboarding can be the beginning of something truly unique and can make all the difference in whether someone uses your product for extended periods. To put it briefly, people will stay on your site longer if you can help them reach the “aha!” moment more quickly.
It would help if you had the appropriate tools to create flawless onboarding. However, searching for user onboarding software can get really difficult. We’ve compiled a list of top 16 user onboarding software products for you to choose from, all updated for 2023. To help you construct the ideal stack of tools, we’ve also divided the list into seven categories.
Best Free Onboarding Software Tools
Onboarding software is often priced per user, while some have a fixed fee with the option to pay more to add more users to the platform.
Even while some options can be rather expensive, there are still a lot of free (or freemium) options on the market (particularly if you have a large team or you’re developing quickly).
1. FullStory
Though some of the users mentioned above onboarding tools are producing unique solutions to assist you in onboarding your clients, there definitely needs to be more in the market for feedback tools that examine how users engage with your product.
As your only source of truth, FullStory provides vital insights into user experience, allowing you to build on well-informed data choices. You’ll gain a better understanding of conversions, be able to pinpoint and rank friction points, foster more teamwork, and debug more quickly.
2. Mixpanel
Never before have dashboards looked so exquisite. Yes, we are crushing, and we don’t feel at all guilty about it. You may have fun, engaging, and educational user behaviour dashboards with Mixpanel during your onboarding process. Respond to almost any question you have, and create workflows and dashboards to obtain information you can use.
3. Clearbit
Nothing works better than customizing to create onboarding experiences that encourage new user conversion. However, in order to tailor your users’ experience based on their profiles, you must have a thorough understanding of your user base.
Now, introduce Clearbit. User onboarding tools like this business intelligence solution are essential if you want to customize your onboarding experiences. Clearbit provides comprehensive user profiles that include industry, job title, location, and more by combining data from all of your current tools. This allows you to create targetable and activable Ideal Customer Profiles.
4. Zendesk
The success of your client is your success. You gain when they succeed. You get cake too when they rejoice with cake. Although achieving client happiness can be difficult, we all understand how important it is. With the aid of these customer success user onboarding tools, you can develop a comprehensive, customer-focused experience.
Most likely, at some point throughout your professional experience, you have heard of Zendesk. Everyone has eaten a slice of what is essentially the SaaS equivalent of cheesecake.
Zendesk dubbed the “Champion of customer service,” has two uses: assisting your present clientele and increasing purchases. We’re looking at support for Zendesk as an onboarding tool.
5. Freshdesk
Freshdesk is a cloud-based customer support tool that gives your clients access to a knowledge base for self-service. By offering valuable articles, FAQs, and guides in your knowledge base that can be customized, you may enable consumers to solve their problems without the assistance of support staff. Additionally, you can set up a community forum where clients can assist one another and exchange information. Customers are encouraged to interact with your brand by this feature, which also offers insightful information about their wants.
6. Help Scou
With the Docs feature of Help Scout customer support software, you can create a comprehensive self-service knowledge base. To make it easier for clients to find the information they need, group articles into categories and utilize keywords and tags. To give users immediate access to your knowledge base from any page on your website, you can also add a beacon to it. If customers are still looking for what they’re looking for, they can search for assistance articles or initiate a chat with support representatives.
7. Teamflect
Teams can quickly onboard new employees with the help of the Microsoft Teams app Teamflect. What makes the finest onboarding software so great is its combination of features, all of which are present in Teamflect! In terms of usability, customization possibilities, and Microsoft Teams integration, it would be easier to find a better Microsoft Teams onboarding tool than Teamflect.
To ensure a seamless transfer of all new personnel into their responsibilities, you may quickly establish and automate onboarding tasks. Additionally, Teamflect gives you the ability to create buddy and mentorship programs inside your company. A buddy system will help create a culture of support for new personnel, promoting their development and helping them feel like they belong.
8. BambooHR
Among the best onboarding software options, BambooHR has established itself as a significant participant in the industry. The onboarding process can be made simpler and more efficient with the help of this platform’s extensive feature set.
The digital storage and organizing of crucial onboarding documents is made possible by BambooHR’s document management tool. A smooth and paperless onboarding process is ensured by HR professionals’ easy ability to upload, distribute, and track papers.
9. Zenefits
An all-in-one HR platform is called Zenefits. Zenefits is among the best onboarding software providers, but it also provides a number of HR features, such as time tracking, payroll processing, and benefits management. By managing numerous HR functions in a single, centralized system, this integrated solution helps firms save time and simplify the management of diverse HR procedures.
During the onboarding process, the software also makes it easier to enrol in benefits. Employees may choose their favourite plans, quickly complete enrollment, and browse benefit alternatives with Zenefits.
10. Paycom
In order to lower expenses, boost employee engagement, and expedite corporate procedures, Paycom is a full-service human capital management (HCM) system that integrates payroll, HR, and talent management capabilities.
Paycom provides extensive resources for finding, selecting, and bringing on top talent. Automated hiring and staff management are two of these, ensuring that no qualified applicants are passed over during the hiring process. Applications such as applicant monitoring, E-Verify, and enhanced background checks aid in weeding out unfit applicants and confirming employment eligibility. Verifying criminal, educational, or work histories through customisable searches is another way that drug testing services can be offered.
11. Talmundo
With Talmundo, businesses can use a storytelling framework to create customized onboarding experiences for their new hires. It is among the most excellent onboarding software available in terms of training. With this strategy, HR departments may create a more meaningful and lasting first impression on prospective employees by sharing the company’s values, culture, and history engagingly.
Additionally, the program provides interactive elements like quizzes and gamification to increase user engagement during the onboarding process. Talmundo makes the onboarding process enjoyable and engaging by implementing gamification components, which keeps new staff engaged and eager to learn.
12. Enboarder
Enboarder assists businesses in providing new hires with a dependable and friendly onboarding process that empowers and integrates them into teams right away. It’s possible to create an unforgettable onboarding experience that makes new hires feel excited about working for your firm.
New hire journey paths are automatically generated by Enboarder using various levels of segmentation, role type, and demographic data. For users desiring a more automated solution, the platform seamlessly connects with applicant tracking platforms. This app is among the greatest for onboarding new hires because of the new hire journeys.
13. OneLogin
OneLogin can be the solution for your enterprise-level company if you’re searching for an alternative. Similar identity and access management features, including user provisioning, multi-factor authentication, and single sign-on, are offered by both platforms. Additionally, OneLogin provides features like sophisticated reporting and auditing capabilities, connectivity with directories, and other features that can be very helpful for enterprise-level requirements.
14. Wrike
Wrike can handle staff onboarding even though it is mainly used as a project management tool. For a head start, a complimentary onboarding template is available. Just as you would with a project job, assign new hires to each step of the onboarding process. Upon completion of each phase, hiring managers have the ability to monitor progress and store forms, papers, and information.
If you utilize Wrike for project management, using it as your onboarding software is a great choice. It helps new workers become familiar with the tools they’ll use on a daily basis and makes finding what they need without opening a dozen apps simple.
15. Scribe
Scribe replaces the side-by-side advice new hires receive during in-person onboarding with entertaining guides and step-by-step instructions created from user-generated screen recordings. Give staff members the ability to learn about new apps, procedures, and systems using Scribe or use it to teach current team members how to perform jobs they have never done before. If your team member needs to reread it later, the guide is readily available.
To any of the onboarding process management systems mentioned above, Scribe is an excellent add-on. It can improve your current onboarding procedures and help make sense of some of the increasingly complicated aspects of our rapidly changing digital environment.
16. Grove HR
People, not procedures, were the main focus of Grove HR’s design. This feature-rich, mobile-friendly software lets you design customized, simple-to-follow onboarding processes for new workers without requiring a lot of work from your hiring team.
Make unique checklists for new hires or utilize templates designed for specific staff categories. Assign assignments to current team members as well as new hires to make sure the onboarding process goes smoothly and effectively. For real-time updates, user data instantly syncs with employee profiles and records.